M·A·C GIFT CARDS
FREQUENTLY ASKED QUESTIONS
A Digital Gift Card is a MAC Gift Card that is delivered via an email. It works in the same way as plastic gift cards work today. You choose the amount and message. The recipient will then receive a personalised email.
M·A·C offer both physical and digital Gift Cards for delivery. Posted gift cards will be attached to a carrier and delivered via Registered Post within 5 days of order approval - delivery fee of $2.95 NZD applies. Digital gift cards are delivered to your choice of email from the time order is approved.
The minimum quantity of gift cards required for an order is one (1).
M·A·C offer one standard physical gift card design only and one digital gift card design.
Open the email received from MAC Cosmetics NZ on your computer or mobile device and click on the ”Retrieve Your Gift Card Now” button.
Yes. You can order your gift cards and have the order delivered to any person.
Yes. MAC Gift cards expire 3 years from the order being placed.
M·A·C physical and digital gift cards purchased at http://www.maccosmetics.co.nz/giftcards are redeemable online at https://www.maccosmetics.co.nz and in M.A.C Pro Britomart & M·A·C Sylvia Park Only. Not redeemable in M·A·C department stores. Please note, M·A·C paper gift vouchers purchased in M·A·C stores cannot be redeemed online.
No. Once a gift card has been loaded, the card's value cannot be increased.
Once gift cards are activated they should be treated like cash as lost or stolen gift cards cannot be replaced or refunded.
You can check the status of your order by calling the Gift Card Help Desk on 0800 493 470.
No, all Gift Cards orders purchased online will need to be delivered to your nominated address.
For more information please contact the MAC Gift Card Help Desk on 0800 493 470.